CCNC Care Managers have begun working with members of North Carolina’s State Health Plan. Care managers will support transitions from in-patient care, adherence to care plans, and will help members to better manage chronic conditions. The new approach leverages CCNC’s community-based, patient-centered medical home (PCMH) model with the aim of allowing State Health Plan members to work more effectively with primary care practitioners at the local point of care within their own communities.
CCNC’s efforts, which will focus on members with the highest health risks and greatest chronic care needs, add to population health management services that ActiveHealth began offering telephonically, as NC HealthSmart, to State Health Plan members in 2010. Medical homes for State Health Plan members will be launched in phases with plans to introduce PCMH care in every county within the State. The launch counties – and the local CCNC networks partnering with ActiveHealth – are noted below.
- Ashe, Avery, Watauga (AccessCare)
- Transylvania (Community Care of Western Carolina)
- Bladen, Columbus (Community Care of the Lower Cape Fear)
- Rowan, Stanley, Cabarrus (Community Care of Southern Piedmont)
- Granville (Northern Piedmont Community Care)
For more information, please call ActiveHealth’s Provider Support Line at 1.800.819.7075 or CCNC at (919) 745-2434.